ITIL® V3: A Pocket Guide (ITSM Library)

^ ITIL® V3: A Pocket Guide (ITSM Library) ✓ PDF Read by ! Van Haren Publishing eBook or Kindle ePUB Online free. ITIL® V3: A Pocket Guide (ITSM Library) ITIL V3 Pocket Guide D. K. Hodsdon Used the ITIL V3 Pocket Guide as primary source for successfully preparing for V3 qualification exam. Information contained in this guide was useful, compact, and well organized; however, would not recommend using it as the only source for exam preparatin. For example, this book combined with sample V3 exams should quarantee success.. C.R. said Great Reference/Quick way to learn. This pocket guide is a great way to study for the exam. I studied for two weeks us

ITIL® V3: A Pocket Guide (ITSM Library)

Author :
Rating : 4.41 (581 Votes)
Asin : 9087531028
Format Type : paperback
Number of Pages : 1 Pages
Publish Date : 2014-01-21
Language : English

DESCRIPTION:

ITIL V3 Pocket Guide D. K. Hodsdon Used the ITIL V3 Pocket Guide as primary source for successfully preparing for V3 qualification exam. Information contained in this guide was useful, compact, and well organized; however, would not recommend using it as the only source for exam preparatin. For example, this book combined with sample V3 exams should quarantee success.. C.R. said Great Reference/Quick way to learn. This pocket guide is a great way to study for the exam. I studied for two weeks using the pocket guide and the ITIL VGreat Reference/Quick way to learn This pocket guide is a great way to study for the exam. I studied for two weeks using the pocket guide and the ITIL V3 Exam Prep and passed. Would recommend to anyone who doesnt want to sit in a long 2 day class and still have to study afterwards.. Exam Prep and passed. Would recommend to anyone who doesnt want to sit in a long "Great Reference/Quick way to learn" according to C.R.. This pocket guide is a great way to study for the exam. I studied for two weeks using the pocket guide and the ITIL VGreat Reference/Quick way to learn This pocket guide is a great way to study for the exam. I studied for two weeks using the pocket guide and the ITIL V3 Exam Prep and passed. Would recommend to anyone who doesnt want to sit in a long 2 day class and still have to study afterwards.. Exam Prep and passed. Would recommend to anyone who doesnt want to sit in a long 2 day class and still have to study afterwards.. day class and still have to study afterwards.. Accurate content The content is accurate; however, the font type and size are really difficult to read, especially for a pocket guide. I have other pocket guides where I can easily open it up and quickly find the information that I'm looking for, but this guide due to the font and size of font makes it difficult.

Other languages available: Dutch,German,French,Italian,Japanese,Spanish. Previously known as: IT Service Management based on ITIL V3 - A Pocket Guide.This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade.Covering not only the ITIL V3 Service Lifecycle approach, to provide even greater value, this handy new guide also describes the ITIL V3 functions and processes in a separate section as well.Introduction to the Service LifecycleLifecycle Phase: Service StrategyLifecycle Phase: Service DesignLifecycle Phase: Service TransitionLifecycle Phase: Service OperationLifecycle Phase: Continual Service ImprovementDesigned for managers to give an overall picture of the ITIL V3 upgrade

'This book provides a very readable and different perspective on ITIL V3, and is ideal for people who want more than an overview but less than the full detail' --Kevin Holland, Programme Head, NHS Connecting for Health,UK

OTHER BOOK COLLECTION