Undercover Customer: 100 Ways To Fix Your Broken Customer Service
|Rating||:||4.48 (505 Votes)|
|Number of Pages||:||120 Pages|
Wonderful new book from a passionate service "expert" How exciting to see a new book on customer service from such a young and passionate enthusiast. Sherron Stevens has proven that you don't need to have grey hairs to have wisdom. He has taken his own years of youthful experience, combined them with careful res. helped me gain some knowledge on how to be better at my job I work in the customer service field and this book really helped me gain some knowledge on how to be better at my job, with the customers! I would recommend to all the young people who want to be successful!. Five Stars Autumn Wonderful tips and advice on customer service! Companies should use this book as a guide!
Using his experiences as a fast food worker, Sherron A. Stevens, an 18-year old college student from Columbus, Ohio, has authored a powerful new guide for employees, managers, executives and CEOs on how to implement exceptional customer service.